The Loyalty Renaissance: 9 Global Programs That Redefined Customer Engagement in 2025
Introduction: The Loyalty Revolution Taking Shape in India Walk into a café in Bengaluru or a boutique in Delhi, and chances are that you’re already
GST 2.0 Is Here: Will It Make or Break Your Retail Margins?
When India ushered in GST in 2017, it promised to simplify indirect taxation. But over time, multiple slabs, exemptions, and ambiguities crept back in. This
Winning Back the Silent Majority: Reactivating Lost & Dormant Customers
Most brands spend heavily on attracting new customers, but overlook a goldmine sitting right in their own database – lost and dormant customers. These are
Beyond Points and Discounts: How AR Is Rewriting the Rules of Customer Loyalty
What are AR loyalty programs? AR loyalty programs combine augmented reality technology with traditional rewards systems to create more immersive customer experiences. Instead of simply
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