
Customer relationships are the core of your success for any and every business. With decades of experience in the industry, you must have seen firsthand
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Customer relationships are the core of your success for any and every business. With decades of experience in the industry, you must have seen firsthand
Did you know that 65% of a company’s revenue comes from repeat purchases of existing customers? (CX Today) It has long been established that customer
Did you know 78% of loyalty programs fail (Propello Cloud)? This stat highlights how challenging it can be to design a loyalty program that actually
What if you could increase customer engagement simply by changing how you present your offers? Imagine if your customers were “nudged” to opt into your
Did you know that, according to the ABBYY report, 90% of businesses lose potential customers during the digital onboarding process? Businesses are no longer competing
Did you know 60% of SaaS startups fail because they neglect customer retention (Ptolemay, 2025)? How much is each customer really worth to your business,
Let’s talk about something that we’ve all experienced: you recently found a new restaurant, had an amazing meal, and now you can’t stop talking about
We live in a digital-first world where customers expect more than just a transaction. They expect an experience that feels personal, meaningful, and customized according
If you’re a business leader, CMO, or CRM manager, you’ve probably faced the same nagging question: “Are our CRM campaigns really driving incremental revenue, or
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