10 Must-Have Features to Look for in a CRM Platform for Retail in 2025
Customer relationships are the core of your success for any and every business. With decades of experience in the industry, you must have seen firsthand
CRM As A Profit Center – Moving From Cost To ROI Engine
Businesses believe that Customer Relationship Management (CRM) is a cost center. They take it as a necessary operational tool for managing customer data, inquiries, and
The Post Purchase Window: Engaging Customers During the Product Satisfaction Peak
Did you know that 65% of a company’s revenue comes from repeat purchases of existing customers? (CX Today) It has long been established that customer
Loyalty Tiers & Gamification: How Game Theory Can Impact Customer Engagement
Did you know 78% of loyalty programs fail (Propello Cloud)? This stat highlights how challenging it can be to design a loyalty program that actually
With eWards, we empower you to harness technology’s potential to propel your story forward and connect deeply with your audience, recognizing the potential behind every data point, click, and transaction.
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