CRM As A Profit Center – Moving From Cost To ROI Engine
Businesses believe that Customer Relationship Management (CRM) is a cost center. They take it as a necessary operational tool for managing customer data, inquiries, and
The Post Purchase Window: Engaging Customers During the Product Satisfaction Peak
Did you know that 65% of a company’s revenue comes from repeat purchases of existing customers? (CX Today) It has long been established that customer
Loyalty Tiers & Gamification: How Game Theory Can Impact Customer Engagement
Did you know 78% of loyalty programs fail (Propello Cloud)? This stat highlights how challenging it can be to design a loyalty program that actually
Default Choice Theory In Influencing Opt-Ins & Redemptions
What if you could increase customer engagement simply by changing how you present your offers? Imagine if your customers were “nudged” to opt into your
With eWards, we empower you to harness technology’s potential to propel your story forward and connect deeply with your audience, recognizing the potential behind every data point, click, and transaction.
Useful Links
Subscribe To Newsletter
Don’t miss our future updates! Get Subscribed Today!
©2023. eWards. All Rights Reserved.