The Loyalty Ladder: Ascending Customers From Trial To Advocacy
How well do you really know your customers? Are they just one-time buyers, or could they become your biggest advocates? Customer loyalty remains the bedrock
The Churn Risk Curve: Early Detection of Drop-Offs To Boost Customer Retention
Customer retention remains a top priority for businesses worldwide, yet it’s often overlooked until it’s too late. According to a recent report by Bain &
The RFM Segmentation Model: Importance of Precision Targeting in CRM
Are You Really Targeting Your Customers Right? Today, marketing is all about knowing your customers well and reaching them with the right message. But many
InsightX: Your Marketing Intelligence CRM Partner
With the advancement in digital technologies, businesses have more data than ever. Your CRM is packed with customer details, purchase histories, and engagement metrics, basically,
With eWards, we empower you to harness technology’s potential to propel your story forward and connect deeply with your audience, recognizing the potential behind every data point, click, and transaction.
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