The Post Purchase Window: Engaging Customers During the Product Satisfaction Peak
Did you know that 65% of a company’s revenue comes from repeat purchases of existing customers? (CX Today) It has long been established that customer
Did you know that 65% of a company’s revenue comes from repeat purchases of existing customers? (CX Today) It has long been established that customer
Did you know that, according to the ABBYY report, 90% of businesses lose potential customers during the digital onboarding process? Businesses are no longer competing
Did you know 60% of SaaS startups fail because they neglect customer retention (Ptolemay, 2025)? How much is each customer really worth to your business,
Let’s talk about something that we’ve all experienced: you recently found a new restaurant, had an amazing meal, and now you can’t stop talking about