Cohort Retention Analysis: What Your Cohorts Are Silently Telling You
Stop reading averages. Read cohorts. Cohort retention analysis is one of the most valuable tools at your disposal for understanding […]
Customer Engagement
The Repeat Rate Flywheel: How Retention Compounds at Scale
Repeat isn’t a KPI. It’s a growth engine. In today’s competitive market, customer retention is emerging as one of the
Why Smart Brands Stopped Using Generic Coupons And Started Making 175x ROI
Remember when coupon marketing meant blasting “10% OFF” to your entire email list and calling it a day? Those days
Segment Builder of the Week: Days Since Last Visit
Every extra day a great customer stays away is a signal. Will you act before they drift beyond reach? What