CRM ROI Calculation: How Incrementality & Lift% Provide True Marketing Impact
If you’re a business leader, CMO, or CRM manager, you’ve probably faced the same nagging question: “Are our CRM campaigns really driving incremental revenue, or
If you’re a business leader, CMO, or CRM manager, you’ve probably faced the same nagging question: “Are our CRM campaigns really driving incremental revenue, or
Customer retention remains a top priority for businesses worldwide, yet it’s often overlooked until it’s too late. According to a recent report by Bain &
In the rush to acquire new customers, have we forgotten the value of those who slipped away? Let’s change that. We all know the numbers: